Privacy Policy

Effective Date: 12 October 2023

1. Introduction

This Privacy Policy is designed to inform you of the policies and procedures of SterkBek, an e-commerce website owned and operated by GoBinge (PTY) Ltd, located at www.sterkbek.co.za. We are committed to protecting the privacy and security of your personal information. By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you use our website: Personal Information: We may collect personal information such as your name, email address, phone number, and address when you place an order or create an account.
Payment Information: When making a purchase, you may need to provide credit card information or other payment details. We do not store this information; it is securely processed by our payment service providers. Usage Information: We may collect information about how you interact with our website, including your browsing history and the pages you visit.

3. How We Use Your Information

We use the information we collect for various purposes, including: Fulfilling Orders: To process and deliver your orders, and to communicate with you about your purchases. Customer Support: To provide customer support, answer your inquiries, and resolve issues. Marketing: To send you updates about our products, promotions, and offers. You can opt out of receiving marketing communications at any time. Website Improvement: To analyze and enhance the performance and usability of our website.

4. Information Sharing

We do not share your personal information with third parties, except in the following cases: Service Providers: We may share information with trusted service providers who assist us in operating our website, such as payment processors and shipping companies. Legal Obligations: We may disclose your information when required to comply with the law or to protect our rights, privacy, safety, or property.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no method of data transmission is entirely secure, and we cannot guarantee the security of your data.

6. Your Choices

You have the right to access, update, or delete your personal information. If you have any concerns or questions about your data, please contact our Privacy Officer:

Privacy Officer: Francois van Louw
Email: francois@jbafrica.com
Telephone: 073 1024 961

7. Changes to this Privacy Policy

We may update this Privacy Policy as necessary to reflect changes in our practices and legal requirements. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SterkBek
www.sterkbek.co.za
Email: info@jbafrica.com
Phone: 073 1024 961